Aqua Otter
Case Studies/Noblesville, IN
Water Softener + RONoblesville, IN · March 2026

21 GPG Hard Water Defeated: A Noblesville Family Gets Their Home Back

Scale-covered fixtures, cloudy glasses, and Chromium-6 in the tap water. A Hamilton County family needed a complete solution.

System: Whole-Home Softener + 5-Stage RO

Water profile

Hardness

21 GPG

TDS

430 ppm

Contaminants of concern

Chromium-6Haloacetic acids

Source: Municipal (City of Noblesville)

21 GPG Hard Water Defeated: A Noblesville Family Gets Their Home Back

The hardest water in Hamilton County

Jennifer and her family moved to Noblesville in 2022. Within six months, white scale had built up on every faucet and showerhead. Their dishwasher was leaving film on glasses. Their water heater was accumulating scale that was shortening its lifespan. And their CCR report showed detectable Chromium-6 at the tap.

White scale on all faucets, showerheads, and shower glass
Glassware coming out of the dishwasher cloudy and spotted
Dry, itchy skin after showering
Detectable Chromium-6 in the consumer confidence report
Water heater efficiency declining ahead of schedule
The Solution

Softener for the hardness. RO for what the softener doesn't touch.

We ran an in-home water test confirming 21 GPG — among the highest we see in the state. The softener handles all the calcium and magnesium, eliminating scale throughout the home. The 5-stage RO under the kitchen sink removes Chromium-6, chlorine byproducts, and anything else that gets through the municipal treatment process. Two systems. One complete answer.

1

Aqua Otter Pro 64 Softener

Sized for a 4-person household at 21 GPG. Efficient salt use with demand-initiated regeneration.

2

5-Stage Reverse Osmosis

Removes Chromium-6, lead, nitrate, chlorine byproducts, and TDS to near-zero at the kitchen tap.

The Outcome

Before vs. after

Before Installation

Water hardness21 GPG
Chromium-6Detectable
Scale buildupSevere (all fixtures)
Drinking water TDS430 ppm

After Installation

Water hardness0 GPG
Chromium-6Below detection
Scale buildupNone
Drinking water TDS< 20 ppm
I used to buy two cases of bottled water a week. Now we just use the tap. That alone is paying for the system.

JenniferNoblesville, IN

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